Support

For installation, monitoring, billing, or privacy help, email support@salevigil.com.

Include in your request

Send your Shopify store domain, a short description of the issue, the approximate time it occurred, and any incident identifier displayed by Revenue Guardian. Do not send passwords, access tokens, card details, government identification, or customer personal information.

Before contacting support

Confirm the app remains installed, monitoring is enabled, a public product is selected, and the dashboard does not show stale synchronization. Synthetic checks intentionally stop at checkout entry and never submit payment information.